Our Work

Case Studies

Real results from SMEs who've transformed their operations with the right software solutions.

Travel & Tourism CRM

Centralising Partner Management for Global Travel Operator

How a B2B tour operator used CRM automation to manage their growing partner network, track multiple sales pipelines, and automate monthly communications.

Capsule CRM • Transpond Read case study →

E-commerce CRM & Marketing

Premium Wine Retailer Streamlines Customer Communications

Single customer record implementation with automated newsletter sign-ups, monthly campaigns, and SMS reminders for wine collection events.

Capsule CRM • Email automation Read case study →

Professional Services CRM

B2B HR Consultancy Achieves Single Source of Truth

A practical system built around one source of truth, automated newsletter sign-ups, and proactive follow-up for warm and high-intent leads.

Capsule CRM • Transpond Read case study →

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